Terms & Conditions

1. Introduction

Welcome to Cookies Coollectables. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully. These terms apply to all users, customers, and visitors.

2. Product Information

All items are new, sealed, and inspected prior to shipment. Product images and descriptions are provided for reference; actual packaging or appearance may vary slightly due to manufacturer variations.
We are not responsible for manufacturer defects.

3. Pricing & Availability

All prices are listed in USD. Prices and availability are subject to change without notice.
We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

4. Order Acceptance

An order is considered accepted once payment is processed and a confirmation email is issued.
We reserve the right to limit quantities or refuse service at our discretion.

5. Payment

We accept approved payment methods displayed at checkout. By submitting payment, you confirm that you are authorized to use the selected payment method.
Chargebacks filed without first contacting us to resolve an issue may result in account restrictions.

6. Shipping & Delivery

Shipping times are estimates and not guaranteed. Once an order has shipped, Cookies Coollectables is not responsible for delays, damage, or loss caused by the carrier.
Customers are responsible for filing claims for delivery damage.

7. Returns & Refunds

Returns are accepted only under the conditions outlined in our Returns & Refund Policy.
Unauthorized returns will be rejected.

8. Non-Returnable Items

Certain items—including autographed memorabilia, graded cards, limited editions, clearance items, and custom products—are strictly non-returnable. See our Returns Policy for full details.

9. Limitation of Liability

Cookies Coollectables is not liable for:
•     Manufacturer defects
•     Carrier-related damage or loss
•     Misuse, mishandling, or improper storage of collectibles
•     Any indirect, incidental, or consequential damages
Our maximum liability is limited to the purchase price of the item.

10. Intellectual Property

All content on this website—including images, text, logos, and product descriptions—is the property of Cookies Coollectables and may not be copied, reproduced, or distributed without written permission.

11. Fraud Prevention

We reserve the right to cancel orders, restrict accounts, or refuse service to customers suspected of fraudulent activity, excessive returns, or policy abuse.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina.

13. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.